VIPrivate Care (which includes its licensees, sublicensees and/or their respective agents (collectively “Franchisees” and together with VIPrivate Care, its subsidiaries and affiliates, collectively “VIPrivage Care”, “we”, “us” or “our”) take your privacy very seriously. This Privacy Policy (“Privacy Policy”) describes how we process, collect, share and otherwise use information about individuals (“Personal Information”) who use this website https://viprivatecare.com, and/or any subsidiary websites or subdomains of our subsidiaries and Licensees bearing the VIPrivate Care trademarks (collectively, “Website”, “this Website” or the “Websites”).
This Privacy Policy applies to each of the Websites and references to “this Website” refers to this Website and each of our other Websites. Our collection, use, sharing and processing of Personal Information is also subject to the Terms of Use for our Websites located at [INSERT URL FOR TERMS OF USE] (“Terms of Use”).
For purposes of this Privacy Policy, we process your Personal Information as a “processor” and a “controller” under certain data protection laws, including, without limitation, the European Data Protection Regulation (“GDPR”).
ALL USE OF THIS WEBSITE AND OUR OTHER WEBSITES IS GOVERNED BY THIS PRIVACY POLICY AND THE TERMS OF USE AS WE MAY UPDATE OR MODIFY THEM FROM TIME TO TIME IN OUR DISCRETION.
PLEASE READ THIS PRIVACY POLICY CAREFULLY to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use this Website and/or our other Websites.
BY ACCESSING OR USING THIS WEBSITE AND/OR OUR OTHER WEBSITES, on behalf of yourself and/or your company or organization, you agree and consent to our practices, as described in this Privacy Policy, regarding the collection, use, processing and disclosure of your Personal Information. You are also agreeing to comply with the requirements contained herein.
This Privacy Policy may change from time to time. Your continued use of our Websites after we make changes is deemed to be acceptance of those changes. It is your responsibility to periodically check for updates.
This Privacy Policy applies to Personal Information collected, stored, processed, disclosed, shared and/or used (generally, “processed”) by us when:
This Privacy Policy does not apply to information collected by:
This Website may contain links to other websites, applications and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages are governed by third parties’ privacy policies or statements, which we encourage you to review to better understand such third parties’ privacy practices.
The information we collect from you on or through our Websites, which includes Personal Information, includes:
As you navigate through and interact with our Websites, we use common information collection tools to automatically collect information. The information we collect automatically is statistical data and may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Websites and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns, store information about your preferences and use of our services, allow us to customize our Websites and recognize you when you return to our Websites, among other things. This information is collected through our use of cookies and other tracking technologies including:
Some content or applications, including advertisements, on our Websites are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Websites. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
We process information that we collect from and/or about you, including Personal Information to perform services for you, to pursue our legitimate interests, and for other purposes, including:
We may also use your information to contact you about our own and third-parties’ services that may be of interest to you.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
We may disclose Personal Information that we collect or you provide as described in this Privacy Policy or the Terms of Use:
We may also disclose your Personal Information:
We may also disclose aggregated information about you and other users that does not identify you or any other individual, without restriction.
We will not otherwise distribute, sell, rent, transfer, or otherwise disclose your Personal Information to any third party, except as provided for in this Privacy Policy or with you consent.
We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your Personal Information:
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way.
When you use our Websites, we work to provide you the ability to access, review, correct, edit, or remove your Personal Information and related content that you have provided to us. You can do this by logging into the Website and visiting your account profile page. Although most changes will occur immediately, some information may stay stored on your browser’s web cache. We take no responsibility and are not liable for information stored in your cache or on any other electronic devices through which you may access our Websites.
We cannot delete your Personal Information except by also deleting your user account. Under certain privacy laws you may have a right to access your Personal Information that we hold about you, however, your rights to access your Personal Information are not absolute. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical. In some instances, a request that requires disproportionate technical effort to accommodate may be processed for an additional fee. You authorize us to use and disclose, in accordance with this Privacy Policy and the Terms of Use, any new or modified information that you provide. Please note our data retention practices identified below. In addition, we may not accommodate a request to access or change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If we deny your request for access to, or refuse a request to correct Personal Information, we shall explain why.
For your information, removal of your Personal Information may impact our ability to provide you or your ability to use our services.
If you delete your User Contributions from our Websites, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users.
We will ask for your consent prior to collecting or using Personal Information for any purpose other than those described in this Privacy Policy or other supplementary privacy notices. You may be given the option to opt out of some of our data-collection practices. If we propose to use Personal Information for any purpose other than those described in this Privacy Policy or other supplementary privacy notices, we will provide you with an effective way to opt out of such use. Please note that declining to submit Personal Information for any Service may prevent us from being able to provide that Service to you.
You may unsubscribe or opt out of any of our email lists, electronic newsletters, bulletins, guides or marketing campaigns at any time by following the instructions included in such email or other communication by emailing to info@viprivatecare.com.
If you wish to change the status of your profile, you may so do by us by contacting by emailing us at info@viprivatecare.com If you no longer wish to use our services or maintain your profile as active, upon your request, we will, as soon as practicable and in accordance with all applicable laws, deactivate your profile and login information. After we have deactivated your profile, information about profile may remain on the Website and/or in our databases and we may continue to use log information in accordance with this Privacy Policy. We may also retain your information to comply with any applicable laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any lawful investigations, enforce our Terms of, or to take any other actions permitted by law.
The information that we collect from you may be transferred to, and stored at, a destination outside of your country of domicile. It may also be processed by employees, subcontractors and sub-processors (“Our Providers”) operating outside of your country of domicile who work for us, or on our behalf. Our Providers may be engaged in, among other things, the fulfilment of any requests and the provision of support services. By submitting your Personal Information, you agree to this transfer, storing or processing. We take steps we believe reasonably necessary so that your Personal Information is treated securely and in accordance with this Privacy Policy.
Please note, not all countries provide the same level of data protection. In this event, we will ensure that the recipient of your Personal Information offers an adequate level of protection in the country in which it is processed, for instance by entering into standard contractual clauses for the transfer of data as approved by the European Commission with respect to the GDPR or other applicable requirements, or we will ask you for your prior consent to such international data transfers.
We retain your Personal Information and information stored and collected through our Websites for as long as we have a business or tax need or as applicable laws, regulations, or government orders require. When your information is no longer necessary or relevant for the identified purpose or to fulfill a legal or business requirement, we will use reasonable commercial efforts to securely dispose of and destroy your information collected through the Website.
After expiry of the applicable retention periods, your Personal Information will be deleted. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further use of such Information.
We follow generally accepted standards, including organizational, technical and physical measures to help safeguard against the accidental or unlawful destruction, loss, alteration and unauthorized disclosure of, or access to, the Personal Information we process or use. We are not responsible for circumvention of any privacy settings or security measures contained on this Website.
You are solely responsible for protecting your password, limiting access to your devices and signing out of our Websites after your sessions. Any transmission of Personal Information is at your own risk. If you have any questions about the security of our websites, please contact us by using the information in the “Contact Information” section, below
While we follow generally accepted standards to protect Personal Information, no method of storage or transmission is 100% secure. The safety and security of your Personal Information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to exit from your account at the end of each session. We have the right to disable any user name, password or identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including, if, in our opinion, you have violated any provision of this Privacy Policy or the Terms of Use.
If you have any questions about the security of our Websites, please contact us by using the information in the “Contact Information” section, below.
You have certain rights relating to your Personal Information, subject to local data protection laws. Depending on the applicable laws, these rights may include:
California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of Personal Information to third parties for their direct marketing purposes in the preceding calendar year. We do not share Personal Information with third parties for their own direct marketing purposes. California residents who have profiles on our Websites and are under the age of 18 are entitled, in accordance with California law, to request and obtain removal of content and information that they themselves post on the our Websites.
To exercise your rights, please contact us by using the information in the “Contact Information” section, below. We try to respond to all legitimate requests within a month and will contact you if we need additional information from you in order to honor your request. Occasionally it may take us longer than [a month], taking into account the complexity and number of requests we receive.
To discontinue your account and/or request return or deletion of your Personal Data and other information associated with your account, please contact us by using the information in the “Contact Information” section, below.
Generally we do not rely on consent as a legal basis for processing Personal Information except in relation to sending direct marketing communications via email or text message.
You may receive marketing communications from us if you provided us with your details when you registered for any services, seminar, promotional or networking event or attended a course and you have given us consent to send you marketing. We may also use your identity, contact details, technical data, usage data and profile data to form a view and decide which services may of interest or relevant for you.
We reserve the right, at any time, to change, modify, or revise this Privacy Policy and the privacy and security practices discussed herein. We will post any revised version of the Privacy Policy on our Websites. If we make any significant, material changes to the Privacy Policy, we will modify the date on which this Privacy Policy was last revised as set forth at the top of this Privacy Policy. You are responsible for periodically visiting our Websites and this Privacy Policy to check for any changes. Continued use of our Websites and our services following such changes constitutes your acknowledgment of them and agreement to be bound by their terms and conditions.
We are committed to protecting the privacy of children and encourages parents and guardians to take an active role in their children’s online activities and interests. Our Websites are not directed to children or designed to attract them. You must be at least 16 years of age to use our Websites and Services. We do not knowingly collect, use, or disclose Personal Information about users that are under 16 years of age. If we later learn that a user is under 16 years of age, we will remove that user’s Personal Information from our databases and prevent the user from further using our Websites and services. If you are a user who is identified in this manner, we may require you to submit suitable proof of age, such as a copy of government-issued identification, in order to continue using the our Websites.
In accordance with applicable laws, you may request access and raise concerns or complaints regarding your Personal Information processed by us with by contacting us by email at info@viprivatecare.com.
If you file a complaint, we will investigate the matter or suspected failure to comply with this Privacy Policy. It is our practice to respond to you within [45] days of receiving the complaint. We will take all appropriate action to remedy any such issues.
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at info@viprivatecare.com.
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